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Common Queries

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At UpBlend Outdoors, the complete satisfaction of our customers is our top priority - and that includes providing answers to all of your questions from the convenience of your own home. Check out some of our frequently asked questions below to get the information you need. If anything still seems a bit unclear, don’t hesitate to get in touch we’ll be happy to help you out.

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Can I put it outdoors exposing it to sun and rain?

When exposed to rain and sunlight, the maintenance will extend its life. Windchimes come with a booklet that includes FAQs and tips on how to care for them so they last for years to come. .

What material is the cord?

We use a nylon string, a pretty thick one when compared to other wind chimes. .

What is the main difference between the Kindness Chime and the Wailua Chime?

The Kindness wind chime includes a randomly picked Kindness Rock with an inspirational message to keep kindness flowing. TheWailua, on the other hand, has an extra smaller-wind catcher to switch up with the attached one to adjust chime frequency..

Do I have to stain my windchime?

There is no special treatment for the bamboo to keep it as natural as possible. It is the maintenance that will extend its life when being exposed to rain and sun..

How to take care of the wind chime?

For the wooden part of the wind chime, we only suggest cleaning the dust with a clean cloth, mild soap can also be used. Other than that, we do not suggest any polishing, but it is up to you to how you take care of your wind chime to make it last longer. For the strings and the tubes, we advise you to do the same and we strongly suggest sheltering the wind chime from strong wind, storm, or winter. You can place it inside your house to avoid it being broken from natural disasters.

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